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Operational Optimization
Operational optimization is the beating heart of sustainability. At NEXCELLENCE we examine your operations with a fine comb and laser-focus on the pain points and the challenges from all perspective: We talk to your team – from your front-line staff to your head of finance. We observe your operation in progress. We listen to the voice of the business and equip you with tools to listen to the voice of your customers. We bridge the two. We measure what matters to revenue and cash flow and continued customer satisfaction. We work with you and your team to advise on the most time-efficient approach for addressing problems and capturing opportunities. Our focus is on delivering results. But we leave your team with the seeds for a culture of efficiency and innovation. At NEXCELLENCE we believe every quality improvement project team should have someone from finance. And every financial decision should account for sustaining smooth flow of services to revenue-generating operations. At NEXCELLENCE we leave nothing to assumption: we bring people and perspectives together and, since any solution is only as effective as it may be accepted by the people who will use it, we galvanize and guide your team to identify optimal changes to operational processes. Operational optimization at NEXCELLENCE draws on the experience of applying proven and robust Lean and/or Six Sigma methods and tools in combination with change management methods: At NEXCELLENCE we believe the best solutions are hiding in the hearts and minds of your team, not in expensive IT solutions or equipment. Contact us for knowledge you can grow with.
We view operational optimization in the context of strategy execution
Process improvement methods like Lean and Six Sigma are introduced to serve organizational strategy and objectives. When properly implemented, the organizational culture is transformed to a high performance culture.
We bridge the operational and the financial
Sample quantitative forecasting scenario analysis tool (click above for details), integrating operational and contractual assumptions with financial outputs. Click to read more about our experience therewith.
Illustration source: https://twitter.com/stopinion/status/1083891309771964416
We know what it takes and recommend indicated* methods
*we view methods & tools as prescription medicine to treat sub-optimal operations. Like medicine, we recognize which method or tool set is indicted for your operations. We adapt improvement interventions to the needs of your business.
CAUTION: Consulting with us can transmit a passion for improvement. Side effects include intolerance to chaos, allergy to hype, boredom with buzzwords, and focus on hard facts. Not recommended for those who thrive on nonsense.
We advise on the Change Management implications and can guide your team towards successful implementation
*Accelerated Implementation Methodology (AIM) is copyright of Implementation Management Associates – imaworldwide.com. Used with permission.
We integrate developing your team in every consultation. We de-mystify and clarify Lean and Six Sigma: We believe advanced methods, when indicated*, are within reach of your team regardless of their background and skills.
Visit the Capability Development page for your next level of excellence.